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Conference and seminar presentations
A word in the right ear: Consumers engaging in the development of health policy, Health Consumers Alliance of South Australia seminar, Adelaide, 2007
Ban the brochure, Society of Business Communicators (Qld) seminar, Brisbane, 2004
Describing best practice in producing publications, PRIA National Conference, Perth 2001
From chalk and talk to computer whiz: The changing experience of lecturing to large classes, Society of Research in Higher Education Conference, Cardiff, 1996
Information design and a public relations education: Does our teaching reinforce traditional ways of working?, InfoDesign Conference, Cambridge, 1998
Information design in practice: How writers, designers, and project managers talk about their work, Australia and New Zealand Communication Association Conference, Melbourne, 1997
Informing young people, InfoDesign Conference, Coventry, 1999
Readers’ reactions to message strategy in publications, International Communication Association Conference, Seoul, 2002
Social issues infotainment: Using emotion and entertainment to attract readers’ attention in social issues brochures, InfoDesign Conference, Coventry, 2000
The impact of new communication technologies on public relations models of practice, Australia and New Zealand Communication Association Conference, Brisbane, 1996 (with Robina Xavier)
Writing for the web vs. writing for print: Are they really so different?, Australia and New Zealand Communication Association Conference, Melbourne, July 2002
Web writing vs print writing: Apples and pears or two peas in a pod? Society of Business Communicators (Qld) seminar, Brisbane, 2006
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