Qualitative research Research planning, implementation, and reporting Focus groups - planning and moderating Community forums and/or deliberative forums - planning, managing, and facilitating Informal interviews - design and implementation Structured interviews - design and implementation Literature reviews Research reports for academic audiences, journal publication, business audiences, and lay audiences Research focusing on people's use and understanding of information (including reader testing and iterative research during the development of publications), clients' interactions with organisations, and usability Other services offered by Information Design Centre: Writing and editing for print and electronic publications Engaging with audiences and consumers Facilitating workshops and events Project management and planning Community education and social marketing campaigns Training for groups and individuals

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